The basics

How to start with Karify: step by step guide

Set up an account in Karify

Karify definitions

Healthspace versus MyKarify

Log in

How do I log into Karify?

I can't log in

How can I log out?

My account is logged out automatically

Messages

Messages

How do I send a file from the library to a patient?

Who can I send a message to?

E-consult

Away notice

The library

Adding items to the library

How do I send a file from the library to a patient?

Commercials on YouTube videos

Videos

What is the maximum size of a video in the Library?

Administration

Inviting patients or staff members to Karify

Healthspace settings

Patient connections

Unsubscribe members

Administrator rights

Roles in Karify

Visibility of staff members

Accounts and profiles

Personal account

Roles in Karify

How does the online environment look to patients?

Notifications

Deactivate your membership or account

Deactivate the membership of a patient or staff member

Client records

Online treatment

Client overview

Client record

Feedback

My patient can't find assignments

Video calling

What do I need to make a video call?

Making a video call: step by step guide

Browser permission to use camera and microphone

Is the video conversation saved?

How does my patient open the video conversation?

Problem: my connection does not work properly

Privacy and security

Where is the data stored?

How long is the data stored?

FAQ

Keeping track of e-health activities

Do I need to pay extra for apps or treatment modules in Karify?

How can I connect Karify to my website?

Which browser can I use for Karify?

Can my patients become a member of my Healthspace automatically?

I do not receive emails from Karify