Starting with Karify

Get acquainted with Karify

What are Healthspaces?

Register for Karify

How do I log in to Karify?

Communicating in Karify

Online treatment

Healthspace administration

Library administration

Your clients

Helpdesk

Log in

How do I log in to Karify?

Switching two factor authentication on and off

Logging in with two factor authentication

Adjusting the settings of two factor authentication

Common problems with two factor authentication

My account is logged out automatically

I can't log in

Messages

Messages

How do I send a file from the library to a patient?

Who can I send a message to?

E-consult

Away notice

The library

Adding items to the library

How do I send a file from the library to a patient?

Commercials on YouTube videos

Videos

Administration

Inviting clients to Karify

Healthspace settings

Patient connections

Unsubscribe members

Administrator rights

Roles in Karify

Visibility of staff members

Inviting a staff member

Terminate the Karify contract

Accounts and profiles

Personal account

Roles in Karify

How does the online environment look to patients?

Notifications

Deactivate the membership of a patient or staff member

Cancel account or membership

Client records

Online treatment

Client overview

Client record

Feedback

My patient can't find assignments

Video calling

What do I need to make a video call?

Making a video call: step by step guide

Browser permission to use camera and microphone

Is the video conversation saved?

How does my patient open the video conversation?

Problem: my connection does not work properly

Karify app

Log in for the first time

Account settings

Create a new message

Which phones support the Karify app?

Incorrect login code

Searching in the app

Archiving messages

Adding a star to a message

Attachments

FAQ

Notifications on your phone or tablet

Privacy and security

Where is the data stored?

How long is the data stored?

FAQ

Keeping track of e-health activities

Do I need to pay extra for apps or treatment modules in Karify?

How can I connect Karify to my website?

Which browser can I use for Karify?

Can my patients become a member of my Healthspace automatically?

I do not receive emails from Karify

The meaning of errors in Karify